Implementation Consultant, Enterprise | French speaker

Overview In this role you onboard and enable clients to adopt Deel’s platform, guiding them through configuration, integrations, and implementation. You’ll partner with cross-functional teams to ensure a smooth transition and successful delivery, impacting client success and Deel’s growth in new markets. You will blend technical know-how with a strong customer focus to enable compliant global payroll and HRIS usage. This is a chance to shape implementations at scale within a fast‑growing SaaS company.

Retribuzione / Benefits

Stock grant opportunities Flexible working office membership (IWG) Total rewards programs Healthcare and benefits Inclusion and equal opportunity Competitive pay aligned to local currency

Responsabilità

Lead client onboarding and implementation projects for Deel’s platform Collaborate with clients to capture requirements and configure solutions Provide product expertise during implementation including setup, integrations, and testing Coordinate with Sales, Customer Success, and Product for seamless handoff Develop and maintain project plans, timelines, and documentation Provide training and support to clients on using Deel’s platform Troubleshoot issues during implementation Identify process improvements to boost efficiency Capture client feedback for product improvements Manage multiple client implementations with high customer satisfaction

Requisiti fondamentali

3+ years in implementation consulting, project management, or similar Strong understanding of SaaS platforms, global payroll, or HRIS systems Experience managing client relationships through implementation Excellent project management with timelines and priorities Strong problem-solving and troubleshooting Clear communication with both technical and non-technical audiences Experience with CRM tools (Salesforce) and project management software (Asana, Jira) Ability to work independently and in cross-functional teams Willingness to travel for client meetings or on-site implementations Bachelor's degree in Business, Information Systems, or related field strong communication and interpersonal skills customer-focused mindset ability to work cross-functionally SaaS platforms global payroll HRIS systems