Process Excellence Manager, Process Excellence

Process Excellence Manager, Process Excellence In this role you drive continuous improvement for the Amazon Logistics driver experience, collaborating with station management to standardise processes and deliver data‑driven wins. You’ll own process gaps, run analyses to uncover inefficiencies, and lead a small team to implement practical solutions across 200+ delivery stations. The role blends operations, analytics, and stakeholder engagement to help ensure safe, on‑time deliveries and a better onboarding experience for associates and partners.

sign‑on payment

restricted stock unit (RSU)

statutory benefits

CBA‑related benefits

company supplementary benefits

Plan and implement continuous improvement initiatives to enhance driver experience and efficiency

Audit processes for compliance and close gaps

Analyze feedback and use data to own and implement site process improvements

Collaborate with station management and stakeholders to identify and solve process issues

Bachelor

Experience working on milestone‑driven projects

Experience in supply chain, transportation, project management or management consulting

Experience using Microsoft Excel for data analysis

Experience communicating with a wide range of stakeholders

In this role you drive continuous improvement for the Amazon Logistics driver experience, collaborating with station management to standardi…

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