Associate Director - Customer Partner

Experteer Overview

In this role, you will lead strategic account management for Kyndryl’s most valuable clients, driving growth, retention, and profitability. You will build trusted relationships with executives, shape proactive account plans, and expand scope with tailored solutions. You’ll collaborate across the sales team to manage end-to-end opportunities—from prospecting to closing—while ensuring client success and a strong go-to-market pipeline. This is a chance to influence large-scale accounts and contribute to Kyndryl’s leadership in the market.

Retribuzione / Benefits

• Own portfolio or strategic accounts and drive growth and renewal profitability
• Develop and execute account strategies aligned with client needs
• Identify and qualify new opportunities, expand existing work into larger scopes
• Collaborate with sales teams to manage end-to-end sales process
• Build and maintain relationships with key decision-makers and executives
• Ensure client satisfaction and account compliance
• Generate new opportunities through partner-led go-to-market initiatives
• Maintain a strong, proactive pipeline to exceed revenue targets

Responsabilità

• 5+ years experience running account P&L
• Deep knowledge of business and technology trends and industry best practices
• 5 years of experience managing sales process end-to-end
• Proven experience with revenue growth, cost, profitability, trends, and risksOpen minded and empathetic approach in relationships with customers

Requisiti fondamentali

• hybrid-friendly culture
• Be Well program
• learning opportunities and certifications
• coaching and hands‑on experiences

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