ICQA Area Manager / Quality Operations Manager / Lean Manager / Continuous Improvement Manager,[...]

ICQA Area Manager / Quality Operations Manager / Lean Manager / Continuous Improvement Manager, ICQA (Inventory Control and Quality Assurance)

Manager / Team Leader As ICQA Area Manager you will lead inventory control, quality assurance, and problem-solving activities within a fast-paced fulfillment center. You will work with Operations and support teams to enforce policies while driving accuracy and customer satisfaction. The role emphasizes data-driven insights, continuous improvement, and developing a high-performing team. You will influence safety, quality, and efficiency, contributing to world-class service with a proactive, empathetic leadership style. sign-on payment restricted stock units statutory benefits company supplementary benefits CBA-related benefits Lead and supervise hourly Associates, Team Leads, and Data Analysts in inventory control, quality assurance, and problem solving Support safety programs and ensure a safe work environment Coordinate inventory control and QA in line with network strategies while adhering to SOX compliance Conduct shift planning and direct work, overseeing process improvement projects Monitor KPIs and perform quality analyses to protect inventory integrity and customer experience Develop expertise in fulfillment center processes and exceptions to drive continuous improvement Assist in interviewing and training FC managers and associates, supporting talent development A degree or equivalent experience in operations management Experience in data analysis and understanding data sets and tools Proficiency in local language and English (spoken and written) Advanced MS Office usage, especially Excel Experience leading teams Familiarity with policy adherence and process compliance Ability to multi-task in a complex and ambiguous environment As ICQA Area Manager you will lead inventory control, quality assurance, and problem-solving activities within a fast-paced fulfillment cent… #J-18808-Ljbffr