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About Berco
Berco is a global leader in undercarriage solutions, supporting heavy machinery across the mining, construction, agriculture, and forestry industries.
Through its Aftermarket division, Berco delivers a comprehensive range of high-quality undercarriage components and replacement solutions designed to maximize machine uptime, performance, and reliability in the most demanding environments.
With over a century of expertise and a global network of dealers and service partners in more than 100 countries, Berco provides trusted support and innovative solutions to customers worldwide.
For more information about Berco, please visit
What we are looking for
We are looking for a Sales Support Specialist to contribute to Berco Aftermarket growth by supporting the Regional Sales Manager in building sales packages and ensuring effective coordination of sales-related information in an international, technical-industrial environment.
Key Responsibilities
• Support the Regional Sales Manager and the Sales Team in the preparation, management, and follow-up of commercial offers, quotations, and customer requests.
• Contribute to the creation of complete and accurate sales packages, coordinating technical, commercial, and administrative information.
• Act as a key interface between Sales, Product Support and Product Operations and other internal functions to ensure smooth information flow and timely execution of sales activities.
• Handle customer and internal requests via phone and email, managing issues autonomously or escalating complex cases when required.
• Liaise with the technical service of the headquarters for issues requiring second-level technical support.
• Produce technical‑commercial documentation.
• Coordinate, archive, and maintain sales-related documentation using internal tools and shared platforms, ensuring compliance with company procedures.
• Support sales planning and execution activities, including order follow-up, delivery coordination, and monitoring of sales progress.
• Contribute to continuous improvement by supporting the implementation of new tools, processes, and working methodologies.
• Actively share information and best practices with colleagues, contributing to a collaborative and customer-focused working environment.
• Ensure professional, transparent, and solution‑oriented communication with internal and external stakeholders.
Qualifications and Competencies
• Bachelor’s degree in Engineering, Business Administration, Economics, Marketing, Foreign Languages, or related fields
• 2–3 years of experience in a Sales Support, Commercial Back Office, or similar role, preferably in an industrial or manufacturing environment
• Technical background preferred
• Understanding of the sales cycle, from customer request to order execution.
• Ability to manage multiple priorities with a high level of accuracy and autonomy.
• Strong interpersonal and communication skills, both written and verbal.
• Customer-oriented mindset with the ability to collaborate effectively across functions.
• Good knowledge of Microsoft Office (Excel, PowerPoint, Word).
• Familiarity with ERP systems (e.g. SAP or similar);
• Fluency in English (C1 level) is required; other languages will be considered as a plus.
Salary range between 35k€-40k€ according to competencies and skills