Stellvertretender Empfangsleiter (M/W/D) Mit Start Ab 06/2026

Welcome Home to the Falkensteiner Resort Lake Garda in Saló!
Falkensteiner Resort Lake Garda brings contemporary elegance to one of Italy’s most graceful destinations. Surrounded by botanical richness and in harmony with the gentle rhythm of the lake, this resort blends thoughtful design with natural beauty. Built to 5‑star standards, the hotel and private residences sit within a landscape that provides space for relaxation, exercise and new inspiration – all year round.Highlights
Exklusive hotel with 97 elegant rooms and suites170 design‑led apartments at Falkensteiner Park ResidencesAcquapura SPA with wellness experiences guided by regional plants and ritualsWelcoming families, couples and solo travellers – with room to reconnect or retreatRegional cuisine, reimagined with lightness and creative clarityBotanical Park featuring over 400 plant species, inspired by the Historia della Riviera di SalòAccessible by train and via airports in Verona, Milan, Bologna, and VeniceA setting for sports, culture, wellness, and natureWe are looking for dedicated people who are passionate about delighting our guests. We work together as equals – inspiring each other and creating unforgettable experiences for our guests.Would you like to work for a steadily growing family business and a dynamic hotel group with more than 30 hotels and residences in Europe? Would you like to help create a home away from home for our guests?Then Falkensteiner Hotels & Residences is the perfect choice for you!Assistant Front Office Manager (m/f/d)
Your responsibilities
Assists the front office manager with all their duties and fills in for them when they are awayIs responsible for ensuring that operations run smoothly and for our guests being warmly welcomedIs actively involved in all Reception and Reservation operationsEnsures that our guests have a pleasant stay from beginning to endProfessionally handles complaints on siteMaintains regular guest information and the profile system in ProtelCoordinates with HousekeepingYour profile
At least 2–3 years of work experience in the front office areaCompleted hospitality vocational trainingExcellent German and English skills;
additional languages are desirableGood Microsoft Office and Protel skillsHighly responsible;
excellent communicationand negotiation skillsA passion for making guests feel special;
highly engaged and empatheticOutstanding communication skills and a compelling and engaging demeanorStrong solution orientation;
team playerWhat we offer you
All inclusive onboarding at the beginning of your employment for a good startActive shaping of a dynamic work environmentA secure, long‑term position within the Falkensteiner Family with internal promotion potentialTeam Member Rates and Family & Friends special rates with additional F&B and Spa discounts in over 30 Falkensteiner Hotels & ResidencesCross‑exposure opportunities in other Falkensteiner propertiesAccess to regional partner benefits and corporate discountsCompensation is based on the collective agreement for the hotel and hospitality industry, with a clear willingness to overpay depending on qualifications and experience.Apply now using the “Apply” button!We’re looking forward to hearing from you!Take a look at your future workplace: Resort & Appartements Gardasee | Falkensteiner Resort Lake Garda
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