SAP Basis Cloud Delivery & Customer Success Lead

NTT DATA Europe & Latam in Italy seeks a Digital Customer Engagement Manager for SAP Enterprise Cloud Services. You will oversee end-to-end customer lifecycle from onboarding to renewal, coordinating delivery with SAP internal teams and external partners to meet scope, budget and milestones. Strong SAP Basis/S/4HANA knowledge and customer-facing experience are essential. You will collaborate with Project Leads, ensure service quality, manage escalations and drive improvements across cloud

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