Assistant Restaurant Manager Required To Start Immediately

Overview

HOTEL DESCRIPTION Borgo Pignano Florence is a refined boutique hotel nestled in a 5-hectare park on the picturesque Florentine hills, just a few minutes from the historic center. Part of the prestigious Relais & Châteaux collection, the property offers 32 rooms and suites, a private villa, an exclusive SPA, a heated pool, two restaurants, and evocative spaces for events. The Assistant Restaurant Manager plays a strategic role within our Residence, contributing to the prestige and excellence that characterize Borgo Pignano Florence. In an environment where hospitality is authentic and talent is valued, they support the Restaurant & Bar Manager in the operational management of the restaurant, ensuring the quality of the food and wine experience, guest satisfaction, and the optimization of the team's performance.

Responsibilities

• Organize and supervise the front‑of‑house service, ensuring coordination and efficiency of the staff.
• Offer excellent service to maximize customer satisfaction.
• Take charge of organizing catering services during events (including supervision of accounting and invoicing procedures).
• Monitor stock levels, storage areas, and reordering; manage purchases, goods reception, and waste control.
• Collaborate with management to develop marketing initiatives and loyalty programmes.
• Monitor guest satisfaction and implement corrective actions, managing any complaints.

Qualifications

• Minimum of 3 years of experience in luxury hospitality settings.
• Proven leadership and team‑management skills.
• Flexibility to work in shifts, including weekends and holidays.
• Excellent knowledge of English; other languages are a plus.
• AIS, FISAR, or WSET diploma is a plus.
• Passion for the food and wine world.
• Effective communication skills, emotional intelligence, adaptability.
• Global perspective and respect for cultural diversity.

Contract & Benefits

May/June 2026 with an 8‑month fixed‑term contract as per the National Collective Labour Agreement for the Tourism Sector, with the aim of conversion to a permanent contract in 2027. Internal training on operational procedures and introduction to the Relais & Châteaux circuit, training on quality assessment and sector regulations, company canteen, uniform and uniform laundry service, staff accommodation provided.

Location

Assistant Restaurant Manager required to start immediately • Firenze, Provincia di Firenze; Toscana, IT

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