Revenue Analyst - The Excelsior & The St.Regis Florence

Additional InformationJob Number 26069563Job Category Revenue ManagementLocation Piazza Ognissanti 3, Florence, Tuscany, Italy, 50123VIEW ON MAPSchedule Full TimeLocated Remotely? NPosition Type Non-ManagementPay Range 23.890 / 25.300 EURO + premio produzionePosition SummaryAssist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system. Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties. Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations. Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team. Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks. Assist with training of new associates as necessary on revenue management tools. Assist in the implementation of hotel sales strategies in the reservation and inventory systems.Follow all company policies and procedures;

ensure uniform and personal appearances are clean and professional;

maintain confidentiality of proprietary information;

protect company assets.Welcome and acknowledge all guests according to company standards;

anticipate and address guests’ service needs;

thank guests with genuine appreciation. Speak with others using clear and professional language;

answer telephones usingappropriate etiquette. Develop and maintain positive working relationships with others;

listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats;

move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance;

stand, sit, or walk foran extended period of time. Perform other reasonable job duties as requested.Preferred QualificationsEducation: High School diploma or G.E.D. equivalent.Related Work Experience: At least 1 year related work experience.Supervisory Experience: No supervisory experience.License or Certification: NoneEqual Opportunity Employment StatementAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.#J-18808-Ljbffr