International Logistics Distribution Specialist - Technogym

International Logistics Distribution Specialist Location: Cesena, FC, IT

Function/Branch: Others

Type of contract: Permanent Employee

Our Company Technogym inspires

70million daily users

to train using our

innovative & engaging solutions for fitness, sport and health . By promoting the

Healthness lifestyle

of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the

right spirit to join Technogym because you have the IMBESTIO ! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!

Your Role We are looking for an

International Logistics Distribution Specialist

to join our HQ Team at Technogym Village (Cesena, Italy). You shall have a positive and proactive mindset, as you will play a crucial role in the premium customer journey, executing ‘order to cash’ processes in an accurate and timely manner and supporting the customer and sales teams in ensuring a seamless and well‑communicated process flow.

The role offers variety, empowering the team member to take ownership of the customer and relative processes from 'order to cash', inclusive of delivery management. We support a diverse range of customers and each Customer Service Specialist works with assigned customer segments and territories, allowing them to form close relationships with the customers, sales team and Service Centres.

Your Impact

Guarantee precise and timely order processing from quote confirmation to billing

Guarantee to the customer a Premium Customer Experience, managing the customer touchpoints

Frictionless delivery planning and management through the logistic portal: delivery date management, D&I job assignment & activity closing

Free stock optimization and managing of Purchase Orders to HQ, when required, assuring the correct stock movement management

Assure accurate management of order portfolio (backlog), avoiding expired backlog and proactively liaising with Sales in order to foresee backlog slippage

Constantly update IT systems with all relevant information collected during customer service activities

Assure the proper management of Technogym Care Activities, providing adequate feedback to customers' inquiries

Manage a post‑delivery survey in order to assess customers' satisfaction, proactively acting to solve any issue with the customer

About You Ideally, you are passionate about working out, enthusiastic and proactive, while also down‑to‑earth and ethical. You have a high level of attention to detail and accuracy, with strong time and workload management skills.

What you should bring:

Bachelor's or Master's Degree in Foreign Languages, Economics, International Relations or similar fields

2‑5 years’ experience in Customer Service or Logistics areas

Fluent in English (minimum level C1 CEFR), fluency in another language besides Italian is considered a plus

Customer Caring and Customer Orientation

Knowledge of SAP – advanced SD module use (preferred)

Service business expertise

Project Management

Financial Skills and Cost Management

Negotiation and solid communication skills

Advance Analytical Skills

Advance MS Office pack use, especially advanced excel use

Technogym is an Equal Opportunities Employer Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

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