Sales Operations And Business Development

Youman, an executive search and recruitment company, is supporting one of its key clients in the search for a Sales Operations and Business Development Location: Florence, Tuscany Our client is a fast-growing Tour Operator, operating in the premium and luxury travel & experiences segment. We are looking for a highly organized person with strong attention to detail, capable of managing multiple requests and partners while maintaining a high level of accuracy and professionalism. You will operate in a fast-paced, merit-based environment, with a high level of autonomy and direct impact on company growth and client satisfaction. Main responsibilities and activities: The selected candidate will play a key role in the management of B2B partnerships and travel proposals, with a strong focus on: Preparing tailor-made quotations and travel proposals for international travel agents and partners Managing the operational follow-up related exclusively to confirmed quotations and booked services Ensuring maximum precision in contracts, confirmations, signatures, documentation, and operational procedures Carefully handling booking details, deadlines, payment terms, and travel documentation Maintaining and strengthening relationships with existing travel agents and partners Reactivating inactive contacts and developing new business connections Participating in international trade fairs, workshops, and networking events Supporting the commercial development of the company and expansion into new markets Especially in the initial phase, the role will have a stronger operational and account-management focus, while gradually evolving toward broader business development responsibilities. What the company offers: Structured onboarding through a selective recruitment process Fixed salary + performance-based variable compensation High-performance environment focused on growth and results Flexible working arrangements Involvement in international projects and travel industry events Requirements Strong organizational and operational management skills High attention to detail and precision in administrative and contractual processes Experience in preparing quotations, itineraries, or client proposals Excellent interpersonal and communication skills Commercial mindset and problem-solving attitude Entrepreneurial mindset and operational autonomy Willingness to travel frequently in Italy and abroad Minimum English proficiency level: C1 Familiarity with major social media platforms and their professional use In-depth knowledge of the Italian territory Employment type: Full-time Permanent or fixed-term contract Freelance (VAT registered) Benefits: Company mobile phone Flexible working hours Professional development support Additional requirements: Valid driver's license Availability to work in a hybrid setting