Head of Software Quality Assurance / Testing (Permanent)

Quality Assurance & Test Manager Remote – Portugal 6-Month Contract Global Logistics Organisation

We are seeking an experienced Quality Assurance & Test Manager to lead quality governance for a major enterprise-wide network transformation programme within a global logistics environment.

This is a high-impact contract role, ideal for a senior QA leader with deep enterprise network transformation experience and a passion for embedding structured quality practices into complex organisations.

Programme Overview The organisation is undertaking the full replacement of legacy Cisco Systems infrastructure with Hewlett Packard Enterprise (Aruba) technologies across: Underlay network architecture SD-WAN SD-LAN Routers, switches, and wireless access points

This transformation spans global operations and is critical to future scalability, security, and performance. The Role

The Quality Assurance & Test Manager carries a dual mandate: 1️⃣ Technical & Operational Quality Assurance Ensure the transformed network environment meets defined technical, operational, performance, and security standards. 2️⃣ Capability & Culture Transformation Establish and embed a sustainable QA and structured testing culture across: The in-house network function A third-party service provider with limited exposure to enterprise-grade QA practices This role is not just delivery-focused — it is organisationally transformational.

Key Responsibilities You will: Define and implement the end-to-end QA & Test governance framework Establish structured quality gates across all programme phases Govern testing across underlay, SD-WAN and SD-LAN domains Drive quality accountability across internal and external teams Introduce measurable KPIs and quality performance dashboards Certify operational readiness prior to go-live Provide executive-level quality assurance statements and reporting

Core Deliverables ✔ QA & Test Management Framework and Quality Policy ✔ QA & Test Strategy and End-to-End Test Plan ✔ Quality Gate Entry/Exit Criteria and Evidence Packs ✔ RACI Matrix for QA & Test Responsibilities ✔ Quality Performance Dashboard and KPI Reporting ✔ Test Summary Reports and QA Statements ✔ Quality Capability Development Plan (internal & third-party) ✔ Operational Readiness Certification & Quality Sign-off Packs

We are looking for: Proven experience as a QA/Test Manager in enterprise network transformation programmes Strong understanding of: Cisco enterprise environments HPE Aruba networking technologies SD-WAN / SD-LAN implementations Experience establishing QA frameworks in environments lacking structured testing maturity Strong governance, documentation, and executive reporting capability Experience working with third-party service providers in outsourced models Excellent stakeholder engagement skills Fluent English (Portuguese is advantageous)

Ideal Background ~10+ years in network quality assurance / test leadership ~ Experience in logistics, supply chain, or other globally distributed environments preferred ~ ITIL, ISTQB, or equivalent QA certifications beneficial