Transcend PMO Operations Manager

PMO Operations Manager – Transcend Program

Location: Beerse, Belgium (alternative locations in Zug, Switzerland; Dublin, Ireland; Latina, Italy; Lisbon, Portugal; Madrid, Spain; Toronto, Ontario, Canada; Milano, Italy; São Paulo, Brazil). The role is open to all qualified applicants; please apply to the posting that matches your preferred location.

Overview

Transcend is a global business‑transformation program that will modernize the Pharmaceutical ERP landscape by consolidating seven legacy systems into a single S/4 HANA platform. The PMO Operations Manager will drive delivery excellence across the program, ensuring governance, planning, risk management, reporting, and decision‑support processes enable successful execution at scale.

Responsibilities

• Lead end‑to‑end PMO operations across program phases to enable effective governance and high‑quality decision‑making inputs.
• Drive integrated planning, RAID management, and change‑control processes to support proactive risk management and focused delivery.
• Supervise schedule management by ensuring accurate, reliable, data‑driven tracking against the integrated program plan.
• Handle scope governance by evaluating, documenting, and aligning changes with program objectives and collaborator expectations.
• Deliver consistent, transparent status reporting across governance levels, providing clear, actionable insights to support decisions.
• Champion predictive delivery practices to identify risks and opportunities early and enable timely intervention.
• Ensure PMO operations align with compliance and quality standards, embedding a strong risk‑management culture.
• Lead deliverables tracking and governance processes to maintain program integrity, visibility, and delivery confidence.
• Ensure clear documentation of decisions, action items, and follow‑ups to drive accountability and execution.

Team Management & Cross‑Functional Coordination

• Lead PMO operations resources, including Deployment Leads and offshore teams, to deliver consistent, high‑quality outcomes across releases.
• Provide day‑to‑day direction, coaching, and support to build a collaborative, accountable, and high‑performing team environment.
• Partner with Global Program Managers and PMO leadership to align priorities, strengthen communication, and enable integrated delivery.
• Build strong relationships across geographically dispersed teams to support collaboration, knowledge sharing, and continuous improvement.
• Serve as an escalation point for PMO issues by coordinating resolution with leadership and cross‑functional collaborators.

Continuous Improvement & Accountability

• Align deployment activities with program objectives by partnering with Deployment Leads to drive flawless execution and mitigate risks.
• Provide clear, timely updates on PMO performance, resource needs, risks, and improvement opportunities to support informed decisions.
• Drive continuous improvement by employing data and insights to enhance PMO processes, tools, and team capabilities.
• Ensure effective PMO execution through accurate planning, focused tracking, reliable governance, and proactive risk management.

Experience & Education

• Minimum bachelor’s degree in Business Administration, Engineering, or a related field (advanced degree or MBA preferred).

Required Qualifications

• 6+ years of experience in program or portfolio management within complex, global environments, including PMO leadership for large‑scale transformation initiatives such as ERP implementations.
• Lead PMO operations teams and coordinate cross‑functional, geographically dispersed resources to deliver aligned program outcomes.
• Strong expertise in delivery governance, including RAID management, schedule and scope control, status reporting, and risk management.
• Use data‑driven insights to guide decision‑making and drive continuous improvement across PMO functions.
• Lead, coach, and develop high‑performing teams in a matrixed environment to strengthen execution and accountability.
• Build strong collaborator relationships and communicate effectively with senior leaders and cross‑functional teams to align priorities and drive results.
• Demonstrate strong business insight, including understanding of compliance, quality standards, and change management principles in regulated environments.
• Use project management tools and platforms to support execution, applying Agile and Waterfall methodologies as needed.
• Operate effectively in fast‑paced, dynamic environments by leading multiple priorities and complex dependencies.
• Apply strong problem‑solving and critical‑thinking skills with a proactive approach to identifying and mitigating risks.

Other

• Up to 25% domestic and international travel.

Required Skills

• Agile Decision Making, Analytics Insights, Business Alignment, Developing Others, Inclusive Leadership, Leadership, Monitoring, Evaluation, and Learning (MEL), Organizational Project Management, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Stakeholder Engagement, Statement of Work (SOW), Team Management

Preferred Skills

• Agile Decision Making, Analytics Insights, Business Alignment, Developing Others, Inclusive Leadership, Leadership, Monitoring, Evaluation, and Learning (MEL), Organizational Project Management, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Stakeholder Engagement, Statement of Work (SOW), Team Management

Salary

Primary posting (Beerse, Belgium): €79,800.00 – €137,770.00 per year.
Additional locations: Ireland €70,100.00 – €121,210.00; Italy €56,100.00 – €96,945.00; Portugal €50,500.00 – €86,365.00.

Benefits

In addition to base pay, benefits include an annual bonus (target percentage of pay), vacation days, parental leave (minimum 12 weeks), bereavement leave, caregiver leave, volunteer leave, well‑being reimbursement, financial, physical and mental health programs, service‑anniversary and recognition awards, and various insurance plans. Details vary by location.

Equal Opportunity Employer

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you have a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers.

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