Cluster Payroll / Workday Specialist - Four Seasons Hotel Milano

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

About the location Iconic elegance in Milan’s most fashionable neighbourhood. A 15th‑century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high‑ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.

We currently have an opportunity for a talented

Cluster Payroll / Workday Specialist

to join our iconic Four Seasons Hotel Milan, San Domenico Palace, Four Seasons hotel Taormina, Hotel Danieli, Venice a Four Seasons hotel in Italy! The Cluster Payroll / Workday Specialist is responsible for managing payroll operations across multiple hotel properties within the cluster, ensuring accuracy, compliance, and timely processing. The role also supports and maintains the Workday system, ensuring data integrity, reporting accuracy, and optimization of payroll processes.

Payroll Management

Process monthly payroll for multiple hotel properties in a timely and accurate manner

Ensure compliance with local labor laws, tax regulations, and company policies

Manage payroll‑related data including salaries, benefits, deductions, and overtime

Reconcile payroll reports and resolve discrepancies

Liaise with external payroll providers when applicable

Workday System Management

Maintain and update employee data within Workday

Ensure data accuracy and integrity across HR and payroll modules

Support system updates, testing, and implementation of new functionalities

Generate and analyze reports from Workday for payroll, HR, and management needs

Provide technical support and training to users

Compliance & Reporting

Ensure adherence to internal controls and audit requirements

Prepare payroll reports, statutory filings, and year‑end documentation

Support internal and external audits

Collaboration & Support

Act as a key point of contact for payroll and Workday‑related queries

Collaborate with HR, Finance, and department heads across the cluster

Support onboarding and offboarding processes from a payroll/system perspective

What You Bring

Bachelor’s degree in Finance, Accounting, Human Resources, or related field

Proven experience in payroll processing, preferably in hospitality or multi‑property environments

Strong knowledge of Workday (Payroll and/or HCM modules)

Understanding of local labor laws and payroll regulations

Excellent attention to detail and organizational skills

Strong analytical and problem‑solving abilities

Proficiency in Microsoft Excel

Good communication skills and ability to work in a fast‑paced, international environment

Preferred Qualifications

Previous experience in a luxury hotel or international hospitality group

Experience managing payroll for multiple entities (cluster role)

Workday certification is a plus

What We Offer

Competitive Salary, wages, and a comprehensive benefits package

Excellent Training and Development opportunities

Complimentary Dry Cleaning for Employee Uniforms

Meals available at our Employee Restaurant

Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year

Employee Recognition Programs

Opportunities to build a successful career with global potential

Schedule & Hours This position is based at the Four Seasons Hotel Milan. You must possess the legal right to work in Italy and have fluency in English and Italian.

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