Credit & Risk Specialist — Flexible Hours & Mobility Impact

Customer Service Credit & Risk Specialist (gn) – Milan (Italy)

As a part of a leading European B2B platform for on‑road payment solutions, you will work in an exciting environment focused on driving the transition toward a more efficient and sustainable future of mobility.

What You Can Expect

• Monitoring the payment flow
• Managing bank account changes & SEPA mandates
• Performing the cash collection activity
• Releasing credit notes
• Managing limit exceedances and executing customer blocks in compliance with internal policies
• Conducting economic and financial evaluations for medium and large prospects
• Monitoring rating deterioration of customers
• Maintaining economic and financial data
• Monitoring the fraud process

What Makes You Stand Out

• Bachelor's degree
• At least 2 years of customer service experience in a commercial service company
• Familiarity with payment monitoring and cash collection
• Familiarity with MS Office and MS Dynamics
• Good knowledge of English (B1 level)
• Excellent communication skills
• Strong customer orientation
• Proactivity and high attention to detail
• Strong teamwork skills

The position can be full‑time or part‑time (minimum 30 hours). We encourage applicants to discuss the flexibility they need during the application process.

We welcome applicants of all ages, genders, origins, sexual identities and orientations. Severely disabled applicants will receive preference when equally qualified.

For more information or to apply, please contact Ilaria Gambazza at [email protected].

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