Customer Service Credit Specialist (gn) - Location: Milan (Italy)

Customer Service Credit Specialist (gn) - Location: Milan (Italy)

As part of a leading European B2B platform for on‑the‑road payment solutions, you will manage activities related to payments from all our customers, in particular: Monitoring the payments flow Managing bank account changes & SEPA mandate Performing the Cash Collection activity Releasing credit notes Managing limit exceeding and executing customer blocks in compliance with internal policies Performing economic and financial evaluation for medium and large prospects Monitoring rating deterioration of customers Maintaining economic and financial data Monitoring the fraud process What makes you stand out

Bachelor's degree Previous customer service experience in a commercial service company (at least 2 years) Familiar with payment monitoring and cash collection Familiar with MS Office and MS Dynamics Good knowledge of English (B1 level) Excellent communication skills Strong customer orientation Proactivity and high attention to detail Good team player Regardless of age, gender, origin and sexual identity and orientation, severely disabled applicants will be given preference if equally qualified. This position can be full‑time or part‑time (min. 30 h).

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