Customer Service Finance Specialist

Job Description

Handle the daily management of accounts receivables activity against collections strategies, worklists and priorities. Minimize overdue invoice balances, cash application to customer accounts, and process claims/deductions.

How You Will Contribute

You will:

• Proactively execute cash collections in line with payment terms and process flows, and chase overdue invoices in line with targets.
• Ensure processes are followed to facilitate effective processing of deductions.
• Communicate in a timely manner and work with appropriate functions to ensure deductions are cleared or recovered.
• Ensure prompt reconciliation of credits with deductions.
• Partner with sales to manage their accounts ledger and debt.

What You Will Bring

Desired experience and knowledge:

• Experience in accounts receivable or background in finance.
• Excellent knowledge of SAP and strong MS Office (Excel).
• Good communication and teamwork skills.
• Good analytical mindset with attention to detail.
• Ability to understand the wider business context.

Job Specific Requirements

• 3–4 years experience in Customer Service Finance.
• Invoice reconciliation.
• Experience in handling customer complaints.
• Strong SAP (Finance and dispute) knowledge.

Mandatory

• Accounts receivables knowledge.
• English fluency.
• Advanced Excel skills (pivot, VLOOKUP, SUMIF).

Accounting or accounts payable experience can be an alternative for accounts receivables knowledge.

Relocation support: No relocation support available.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Temporary (Fixed Term)

Credit & Collections Management (BTC)

Customer Service & Logistics

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