Data Centre Facility Manager (Engineering Operations)

Data Centre Facility Manager (Engineering Operations)

Job ID: 3199197 | Amazon Data Services Italy S.R.L.

About AWS Infrastructure Services (AIS)

Amazon Web Services (AWS) Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovations they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and are looking for talented people to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key Job Responsibilities

• Setting and maintaining the highest standard for safety and actively promoting a world‑class safety culture
• Monitoring the key performance metrics for a significant number of large‑scale Data Centres distributed across multiple AWS owned and co‑location sites, continuously driving improvements while delivering performance against said metrics
• Delivering 100% uptime on all customer‑supporting infrastructure
• Strategic planning and execution of all corrective and preventative maintenance activities on all mission‑critical infrastructure
• Managing strong technical teams with responsibility for the training and/or development of others to ensure operational excellence and career development
• Successful delivery of strategic projects on critical infrastructure
• Successful delivery of build‑out and retrofit of facility infrastructure in existing and new regional locations
• Managing vendor performance by consistently setting high standards, driving accountability and conducting regular performance reviews
• Risk management: adopting and planning corporate risk strategy
• Critical event response readiness (planning, escalation/incident management, customer‑impacting event management response and recovery)
• Experience in working and managing within a complex organizational matrix, managing and growing relationships between cross‑functional teams

A Day in the Life

As a facility manager, you will be at the forefront of ensuring smooth operation of our data centre infrastructure, coordinating with engineering, safety, and support teams to address operational challenges and drive continuous improvement.

Basic Qualifications

• Bachelor’s Degree in Electrical Engineering, Mechanical Engineering, or a relevant engineering discipline or demonstrable equivalent (lesser qualification plus equivalent work experience)
• 5+ years’ experience in a high‑volume mission‑critical operational environment (e.g., data center, healthcare, high technology manufacturing, large‑scale production, aviation maintenance) preferably 7x24x365 operational experience and responsibilities
• First‑hand knowledge of business and management principles involved in strategic planning, resource allocation, employee relations, leadership techniques, operational performance, and coordination of people and resources
• Very good command of English
• Full EU/IT driving license

Preferred Qualifications

• 10 years relevant industry‑related experience
• Demonstrate key electrical and mechanical competencies and theory
• Know and apply safe electrical practice according to guidelines set by relevant electrical safety supervisory bodies
• Have a strong working knowledge of the purpose and infrastructure of a Data Center, including UPS, backup generator systems, generic mechanical‑room infrastructure such as chillers, cooler units, and fan controls
• Fundamental knowledge of network design and layout (copper / fibre) as well as low / high voltage cabling, BMS systems, monitoring and alarming systems

Equal Opportunity and EEO Statement

Amazon is an equal‑opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our privacy notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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