Delivery Consultant

As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem‑solving, hypothesis‑based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges.

If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win‑win outcome, a "day‑in‑the‑life" of this opportunity may include, but not be limited to:

• Solving client challenges effectively: Understanding clients' main challenges and developing solutions that help them reach true business value by working through the phases of design, development, integration, implementation, migration, and product support with a sense of urgency.
• Agile planning and execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day‑two operations.
• Technical solution workshops: Conducting and participating in technical solution workshops.
• Building effective relationships: Developing successful relationships at all levels—from engineers to CxOs—with experience navigating challenging debate to reach healthy resolutions.
• Self‑motivated problem solver: Demonstrating a natural bias towards self‑motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions.
• Collaboration and communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.

• General IT basics: Basic understanding of how computers and operating systems work.
• Familiarity with files, folders, simple commands, basic networking awareness.
• Mainframe / IBM Z awareness: Basic awareness of what a mainframe is and its use.
• Operating system basics: Basic understanding of users, permissions, and system access; willingness to learn z/OS concepts and tools.
• Programming and logic fundamentals: Exposure to at least one programming or scripting language (e.g., COBOL, Java, Python, or similar).
• Data and databases—basic level: Understanding that data is stored and processed by systems; knowledge of SQL or databases is a plus but not required.
• Linux and Open systems—introductory: Basic familiarity with Linux or command-line environments; curiosity about Linux on IBM Z.
• Support and operations mindset: Ability to follow procedures and step‑by‑step instructions; attention to detail and accuracy; understanding importance of system stability and reliability.
• Security awareness: Basic understanding that systems must be protected; awareness of passwords, access rights, and user roles; willingness to follow security rules and guidelines.
• Documentation and communication: Ability to read technical documentation; willingness to write simple notes or reports; basic English reading and communication skills.
• Key attitudes (more important than experience): Strong motivation to learn; reliability and sense of responsibility; ability to work in a team; interest in long‑term technical growth.