Engineering Manager / Scrum Manager, Home Based

The icon of Milanese 5-star luxury hospitality with cosmopolitan flair. Park Hyatt Milano is the exclusive, elegant 5-star luxury hotel in the historic heart of Milan, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house.

Epitomizing the hotel’s modern, innovative style, the 108 rooms and suites to offer guests an even more exclusive and personalized experience are refined, elegant spaces that highlight original architectural and design details that are distinctly Milanese.

Always a meeting place for business people, creative professionals, travelers and Milanese, the Park Hyatt Milano’s common areas include the exclusive gourmet restaurant Pellico 3 Milano with an innovative menu curated by Chef Guido Paternollo; the Mio Lab Cocktail Bar, a favorite spot for the ritual of the Milanese aperitif; and La Cupola, the focal point of life at the hotel, from breakfast to dinner. Report to: Director of Engineering Job Title: Engineering Manager

The Engineering Manager is responsible for the strategic and operational management of all hotel maintenance activities, ensuring the optimal functioning of systems, equipment, and infrastructure, in full compliance with Park Hyatt standards, safety regulations, and the expectations of an international luxury clientele.

Plan, coordinate, and supervise routine, extraordinary, and preventive maintenance activities across the hotel Ensure the operational efficiency of electrical, mechanical, HVAC, plumbing, fire protection systems, and building management systems Respond promptly to critical failures to minimize impact on guest experience and hotel operations Manage maintenance issues to guarantee continuous hotel efficiency, in coordination with the Engineering Supervisor Conduct periodic visual inspections (daily or weekly) to verify compliance with standards, schedules, and hotel activities Supervise the work carried out by external contractors on-site Develop and oversee projects defined by management, supporting the Director of Engineering

Organize work shifts, on-call schedules, and ongoing technical training Promote a culture of safety, quality, and attention to detail

Luxury Standards and Guest Experience Collaborate with Front Office, Housekeeping, F&B, and other hotel departments to ensure impeccable and responsive service to guest needs Ensure that guest rooms, public areas, and back-of-house spaces consistently meet the aesthetic and functional standards of the Park Hyatt brand Coordinate inspections, technical audits, and controls by external authorities Verify and supervise safety aspects related to external contractors, supporting the Director of Engineering in activities related to contract management

Prepare and manage the maintenance and CAPEX budget, supporting the Director of Engineering and Engineering Department Select, negotiate, and oversee external suppliers and contractors in coordination with the Director of Engineering and Procurement Office, with particular attention to scheduling their activities Monitor costs, maintenance contracts, and supplier performance, supporting the Director of Engineering and Engineering Department

Technical diploma or degree in Engineering (Mechanical, Electrical, Building, or related fields) Solid experience (minimum 5–7 years) in similar roles, preferably in luxury hospitality or complex environments Fluent English Flexibility to work shifts and weekends Strong knowledge of hotel systems and maintenance operations Familiarity with preventive maintenance software and Building Management Systems (BMS) Knowledge of Italian safety and fire regulations High attention to detail and quality standards