F&B Front-of-House Supervisor: Guest Experience Leader

POSITION SUMMARY The successful candidate will join the F&B Front department. Together with the other supervisors, they will act as the main point of contact between management and operational staff. They will work across different shifts and services, depending on operational requirements. We are looking for someone currently in a similar role with solid experience in businesses similar to ours, particularly in the hospitality sector.

Profile

Guest-focused, attention to detail, problem-solving skills and service-oriented, good communication skills, flexibility and adaptability, proactivity and initiative, excellent organisational and leadership skills.

Excellent level of English

Main responsabilities

On-floor presence, operational management, front-of-house service

Team management during service, organisation of the team before, during and after service

Management and coordination of temporary staff, in compliance with current regulations

Order management and stock control via the Marriott management system

Knowledge of Micros Opera or other front-of-house order management applications is preferred

Knowledge of dishes and the ability to describe them to guests

Knowledge of wines and basic food and wine pairing

Compiling orders and ensuring pantry stock levels

Checking and arranging the mise en place for the dining room and bar

Preparing set-ups for events and banqueting

Knowledge and application of HACCP rules

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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