Global Head Key Account Management, Pharma

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job DescriptionThis role is a member of the global Pharma business Development leadership team, contributing to the overall growth strategy, market expansion, and commercial excellence across the Pharma segment.
Manage Key Account team to assess markets for target identification and supporting corporative development strategies.
Prioritise project requirements in collaboration with key stakeholders within Pharma and deliver analytics projects to agreed schedule.
Support global strategic and focus accounts by managing the strategic project management team. This will include complex RFP/RFI response coordination, multisite project management and coordination of account governance and account business reviews.
Attend client meetings in person to present our global capabilities.
Participate in conferences and deliver oral presentations.
Coordination and support of account development planning processes and engagement with the global network.
Super user support and deployment/adoption management of commercial systems (e.G. CRM, CPQ). Liaison with corporate IT functions as appropriate.
Attend and support regional business development meetings and participation in global sales and marketing strategy development.
Support commercial integration of acquisitions and support implementation of sales and marketing strategies.
Provide mentoring and opportunities management support to Business development managers in new Markets.
Qualifications
Extensive experience in commercial operations support in Life Sciences services and solutions to global clients in a fast paced, dynamic organisation.
In depth understanding of drug commercialisation and related analytical /CMC requirements.
Experience in a Contract Services Organization (CRO) an advantage.
Extensive scientific expertise in Pharma/Biopharma testing.
Knowledge of CRM and other commercial systems.
Strong team leader across complex cultural organisations.
Highly committed to achieving time frame previously defined and agreed with customer.
Highly skilled at setting up strong networking internally and also within the client’s organization, in order to be in the best position to drive and lead change.
Analytical, decisive, adaptable, ethical, problem solver, persuasive, commercially-sensitive.
Highly Customer orientated, with deep commercial focus.
Excellent verbal and written communication skills.
Highly developed presentation skills and ability to interact effectively with senior leadership.
Fluency in English.
Benefits
Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry.
SGS university and Campus for continuos learning options.
Multinational environment where you will work with colleagues from multiple continents.
Benefits platform.
Join Us: At SGS we believe in innovation, collaboration, and continuous improvement. We offer a supportive and inclusive work environment that encourages professional growth and personal development.
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