Hotel Cleanliness Supervisor / Housekeeping Supervisor - Casa Brera

Job DetailsJob Number: 26042743Job Category: Housekeeping & LaundryLocation: Casa Brera, a Luxury Collection Hotel, Milan, Piazzetta M Bossi No 2, Milan, Italy, 20121Schedule: Full TimeLocated Remotely? NoPosition Type: Non-ManagementPart of Marriott International, Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Housekeeping Supervisor. Reporting to Director of Housekeeping, the role will cover Housekeeping tasks.What You’ll DoCo-ordinate housekeeping activity, planning and distributing room-cleaning assignments with the outsourcing company.Inspect guest rooms and public areas after they’ve been cleaned, to ensure the highest standards are being met.Identify and report any maintenance issues and missing or damaged property liaising with Engineering and Security.Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.Assist Housekeeping management in managing daily activities, especially laundry activities.Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.Document and resolve issues with discrepant rooms with the Front Desk.Complete required paperwork.Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.Follow all company and safety and security policies and procedures.Support team to reach common goals.Comply with quality assurance expectations and standards.Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by the Director of Housekeeping.Follow Standard Operating Procedures and company guidelines.What You’ll NeedA warm, people-oriented demeanor and a team-first attitudePositive outlook and outgoing personalityFlexibility, problem-solving skills and multi-tasking abilityGreat storytelling skills in English and at least intermediate Italian (both writing and speaking)Previous Housekeeping supervisory experience is a big plusIdeally, technical knowledge of OperaWhat We OfferA unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.Part of Marriott International, the largest hospitality brand in the world—this means national and internal promotion opportunities for the right candidates.World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.Work alongside talented hospitality professionals.Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide.Discounts for your friends and family.5 euros breakfast when staying at any of our European hotels.Performance and Recognition programs.Wellness and sustainability initiatives. #J-18808-Ljbffr