Italian CSM: Onboarding, Adoption & Growth

Careers at plancraft is seeking a Customer Success Manager in Milan to guide customers through onboarding and ensure their success with our SaaS products. You will own customer relationships throughout their lifecycle and work closely with a local team to enhance customer adoption.

This hands-on position requires strong communication skills in both Italian and English, with a focus on building sustainable customer relationships. Competitive benefits include 30 vacation days, AI enablement, and flexible allowances for personal development.

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