Italian Customer Success Lead | Hybrid, Growth & Retention

Trustpilot, Inc. in Milan is hiring a Manager, Customer Success to lead a team responsible for customer value, adoption, and retention across Italy. The role involves driving customer outcomes via effective coaching and alignment with cross-functional teams.

Your efforts will focus on maintaining customer health, ensuring high Gross Renewal Rates and Net Promoter Scores. The position offers a hybrid working model, allowing flexibility between on-site and remote work, with several additional benefits.

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