Luxury Cluster Reservations & Revenue Lead

Four Seasons Hotel Milano seeks a Cluster Reservations Manager to lead the reservations and telecommunications teams for Milano and San Domenico Palace, Taormina. You will focus on quality assurance, call and email conversion, and delivering exceptional guest service while aligning with revenue strategies. Reporting to the Senior Director of Revenue, you will handle staffing with demand, drive cross-selling, and maintain high standards to maximize occupancy and room revenue in a fast-paced

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