Resident Engineer Service provider

Overview

Experteer Overview
In this onsite role, you will support an HPE-Juniper service provider environment, validating network designs, configuring and maintaining operations, and leading hands-on testing across lab and live networks. You’ll collaborate with engineering teams to resolve issues, optimize configurations, and transfer knowledge to customer staff. The position combines deep technical work with customer-facing duties to ensure successful deployments and ongoing network health. This is a mission-critical role for delivering reliable, scalable network services at scale, with strong emphasis on collaboration and continuous learning.

Retribuzione / Benefits

• Validate and verify network design and configurations
• Provide day-to-day operational support and troubleshooting
• Collaborate with HPE-Juniper Support and Engineering on fault analysis and corrective actions
• Review and optimize network device configurations
• Conduct interoperability and feature testing in lab and production environments
• Recommend software versions and assist with upgrades
• Support implementation activities and ensure successful deployment
• Deliver knowledge transfer sessions and technical workshops to customer staff
• Participate in design and information-gathering workshops to understand current/ target networks
• Open and manage TAC and Engineering cases through resolution
• Provide regular written reports on network and equipment status
• Assist in developing Network and Equipment Operating Procedures
• Train customer personnel on configuration and operation of HPE-Juniper products
• Develop secondary skills across the broader Juniper product portfolio

Responsabilità

• Minimum 10 years of hands-on networking experience in large, international enterprise environments
• Proven expertise in testing, installation, and operation of networking solutions
• Strong knowledge of IP networking protocols and active network components (CCIE or JNCIP/JNCIE level)
• Proficiency with network management tools and analyzers
• EU nationality and citizenship required
• Fluent Italian and English

Requisiti fondamentali

• health & wellbeing benefits
• professional development programs
• unconditional inclusion
• flexible work arrangements
• opportunity to work onsite with HPE
• global team collaboration

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