Senior office administrator - europe, customer service

Contract Administration of Field Service (FS) and Expert Service (ES) for EMEA. Quote for IRIS Sales department in EU. Responsibilities FS & ES: schedule service jobs; invoicing FS and ES jobs for EMEA; prepare training courses; perform pre‑job discussion; coordinate health & safety plant requirements; update Job Tracking System, Service Database & Record Systems; coordinate rentals and instrument shipment; preparation of new service invoices (Oracle FS Dispatcher). IRIS Sales: quote preparation for EU Sales Team; update contact data, issue opportunities and cases for quotes in Salesforce if needed. Contract Administration: preview purchase orders; obtain missing documents and information from customer (shipping data, etc.); coordinate vendor registration. Finance: coordinate and collect FS job forecast and invoices; follow up on invoices for collection (Oracle Collections & Receivables). Customer Service: provide manuals & marketing material to customers as required; coordinate document submission for bids and tenders. For Qualitrol Italia s.r.l.: legal e‑mail management, invoices, coordination with 5 Lex consultant. Qualifications Post‑secondary education in administrative, business or engineering field. 10+ years related working experience; working knowledge of MS Office; solid working knowledge of Oracle; knowledge of health and safety requirements, documentation and procedures for accessing power plants; solid knowledge of procedures and documentation required by supplier qualification according to Italian Regulation. Preferred: overview of technical environment; knowledge of business field, customers and applications. Working language: English and Italian (fluency in other European languages is preferred). Physical Demands Minimal (sedentary work). Mental Demands Ability to prioritize tasks and meet deadlines, working independently with good coordination with other company entities. Working Conditions Home office, presence at Qualitrol Italia premises when required. Equal Opportunity Employer We are an equal opportunity employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@. #J-18808-Ljbffr