Spa Therapist - Part Time (30hours/week)

About the job Based at the Mandarin Oriental, Milan within the SPA Department in Milan, the SPA Therapist is responsible for the treatments and massages of our guests. The SPA Therapist reports to the SPA Manager. Responsibilities

Performs treatments on guests whilst maintaining the guest’s comfort at all times. Is on time for appointments and thoroughly reviews appointments after completing each treatment. Keeps work area clean and neat at all times. Follows all Standards and Procedures. Ensures that a high standard of service is maintained throughout the Spa. Assists in the operations of all spa departments as required: Front Desk, Spa Retail Area, Relaxation Ares, Sales and Marketing, Spa Suite, In-room. Reports dysfunctional equipment to Head of Department. Maintains inventory of supplies for the operations of the treatment rooms. Maintains cleanliness and attention to detail in treatment room throughout the day. Attends daily line‑ups, weekly and monthly spa meetings. Attends all training courses as deemed necessary. Recommends and up‑sells spa products and services that fit the guests' needs. Offers the highest level of personalised service while maintaining a gracious, enthusiastic, helpful and professional attitude with all guests and colleagues.

Qualifications

Italian and English communication skills. Licence in massage therapy and a certification in a cosmetology, aesthetic, or related field. Excellent interpersonal skills. Self‑motivated.

Commitment to Employees

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Health & Colleague Wellness. Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

Benefits

Competitive salary, wages, and a comprehensive benefits package. Meals available at our Employee Restaurant. Complimentary dry cleaning for employee uniforms.

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