Team Lead - Sort Center, ATS - Linehaul Surface Ops

Job ID: 10383766 | ASSPL - Maharashtra - C32 At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking a Team Lead for its Transportation team. You and your team of Transportation Associates will work with carriers, site operations, NOC on-time arrival of linehaul vans. You are responsible for ensuring that you have properly trained Associates & Carriers with requisite capacities. You will be analyzing performance trends, identifying root cause and taking actions for improvement in performance and speed of transportation network. In addition, one of the most important aspects of your job is to drive improvements and changes at internet speed because innovation has made us the global company that we are today. Key Job Responsibilities

Vendor development and performance management Daily network performance monitoring, deep dive on exceptions and planning corrective actions Manage transport operations within the assigned city/territory with the support of Associates and Relay operations center Build processes and mechanisms for sustaining high bar on performance Take measures to reduce breakdowns and delays in the network Proactively identify and lead process improvement initiatives Collaborate with site leadership on quality and Customer Experience metrics, including the root‑cause analysis of problem areas Streamline logistics in the operation through the implementation of standard work and team leadership POD validation and uploads

A Day in the Life

Carrier Onboarding and management Carrier performance, VC reduction Capacity planning: TU analysis and vehicle rightsizing, work on adhoc reduction Performance review, WBR Coordinate with SLP & carrier to reduce in‑transit losses/damages Engage with Safety to improve yard & road safety Site management Align vehicle fleet plan with stakeholders Distance & Transit time inputs for all OD pairs FCND, YMS check-in cases Work with sites for reducing unloading dwells Compliances and program R4D, R4C, GPS compliance-registration compliance, BGV POD validation and uploads

About the Team Team help to manage complete transportation on ground. It can be Milkrun or linehaul. Linehaul POC is carrier manager for 10-15 carriers. Carrier manager needs to ensure all points related to carriers such as operational performance metrics, compliance, safety, quality etc. Basic Qualifications

1+ years of customer-facing environment, warehousing, logistics, or manufacturing experience Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications

Preferred Qualifications Knowledge of city topography and road network Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status. #J-18808-Ljbffr