Technical Account Manager- Cyber Security

Technical Account Manager – Cyber Security Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently, and transform in a dynamic market. Responsibilities

Acquiring the necessary certifications and Network and Storage-based solutions in our Vendor Portfolio to continue developing necessary skills. Support the internal departments and then delivering technical presentations, demos, PoC (Proof of concepts) implementations, conducting trainings and webinars and providing technical advice and support for customers. Participate in technology fairs and events. Support the business teams in the development, construction of offers to the clients and answering different technical questions on assigned solutions. Obtain technical certifications and expand practical skills for different Vendors. Training sessions, webinars, product demos, PoCs. Customer visits (virtual and onsite) by Vendor competence with sales colleagues. Work on a defined list of customers to enable or develop according to the Business Unit needs. Continuously be trained on the latest technologies. Manage Customer support cases by using the ticketing system.

Qualifications

Customer orientation with a sense of innovation and technology. Experience on Network and Storage Vendors. Experience in IT technology especially in Network and Cyber Security. F5 Networks' products and services knowledge as a plus. Experience in technical presentations, demos, PoC implementations. Experience in running training courses and webinars. Experience in relation with technical stakeholders and in channel business. A real and innate passion to learn new technologies, a strong attitude for new challenges, be the best in what you learn. Technical IT high school or technical degree in Computer science. Strong communication skills. Ability to identify and resolve partner issues with excelling at prioritization of the workload. Business fluency in Italian and English. Travelling is not a problem.

Benefits

Competitive salary and benefits. Growth opportunities. Challenging & diverse tasks. Opportunity to work with the biggest players in the IT sector. Open corporate culture with a modern and dynamic work environment. Safe and trustful employment. Collaboration with different teams and sharing of experiences. Participation in technology fairs and events in Italy and Europe. Personal Notebook and Mobile Phone benefits.

Location and Working Conditions IT-Milan, Italy (Viale Piero e Alberto Pirelli) Full time Sales Equal Opportunity Statement Arrow is an equal opportunity employer. We are committed to providing an accessible, inclusive, open, and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations, helping all individuals to make the most of their professional potential. We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories. Arrow è un datore di lavoro che garantisce le pari opportunità. Ci impegniamo a fornire un ambiente di lavoro accessibile, inclusivo, aperto e accogliente per persone con diverse abilità, background, stili di vita, orientamento sessuale, identità di genere, esigenze e aspettative, aiutando tutti gli individui a sfruttare al meglio il loro potenziale professionale. Onoriamo i nostri impegni ai sensi degli articoli 1 e 18 della legge n. 68/1999 e diamo particolare considerazione ai candidati delle categorie protette. #J-18808-Ljbffr