Technical Implementation Manager Job Details | lectrasa

Experteer Overview

As Technical Implementation Manager, you will lead a global technical hub responsible for configuring and customizing Kubix Link during deployment. You’ll align technical delivery with customer and business priorities, ensuring scalable, high-quality solutions. You’ll mentor engineers, manage resources, and drive governance to sustain delivery excellence. This role offers impact through complex, customer-facing implementations and continuous improvement in a fast-paced environment. Retribuzione / Benefits

Lead and mentor internal and external technical teams globally Plan training paths and buddy programs to grow capability Ensure resource availability and backup strategies during peak periods Allocate resources to meet project demands, balancing staff and contractors Establish governance frameworks and standardized methodologies for quality Oversee deliverables to meet customer requirements and internal standards Provide leadership on high-priority, system integration projects Participate in customer-facing discussions to address challenges and risks Resolve escalated technical issues and coordinate ad hoc interventions Collaborate with Delivery Managers, Solution Consultants, PMs, and CSMs to align technical delivery Act as a trusted technical advisor in customer discussions Drive continuous improvement by introducing new tools and processes Responsabilità

Strong background in software engineering and IT At least 10 years managing development teams for SaaS providers or integrators Proven ability to mentor technical teams including external resources Experience in system integration and delivering scalable solutions with SaaS customization Expertise in dynamic resource planning and ensuring team availability Strong analytical and problem-solving skills under pressure Excellent interpersonal skills for engaging regional stakeholders and customers Experience implementing technical governance frameworks and maintaining quality Balance of technical excellence with customer satisfaction in high-pressure environments Proven track record delivering high-quality solutions in customer-facing roles Native Italian and fluent English; French a plus Requisiti fondamentali

competitive compensation benefits package travel opportunities structured assessment-based compensation dynamic work environment growth and development opportunities

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