Training Coordinator

Born/Co-founded in 2009, Maison Francis Kurkdjian is a luxury fragrance house that carries the name of one of the most celebrated perfumers of our time. Based in Paris, Maison Francis Kurkdjian is a Maison housed under the world’s largest luxury group. The Maison is known for its creativity, know-how, product quality, global upscale distribution, and customer experience. Designed out of the tradition of a luxury perfumery, the fragrance nevertheless advocates a contemporary vision of the art of creating and wearing perfume. Maison Francis Kurkdjian has a very selective distribution network in more than 45 countries over the world within the ultra-premium segment of the market. Job responsibilities

The Training Coordinator implements training programs for the Maison, in line with HQ guidelines, to ensure excellent customer service and to contribute to market share evolution. The chosen candidate develops training tools and measures the impact of training and coaching programs. The main responsibilities will be the following: Design, implement and track training programs in line with HQ guidelines and adapt the strategy to retailer/people specific environment; In coordination with the Retail Manager, the Training Manager is proactive in recommending specific trainings to improve the retail performance (both concerning soft & hard skills topics); Adapt the training modules and be creative in inventing new ways to deliver training; Leverage knowledge of competitor training and retail/consumer trends; Deliver training programs with the appropriate modules and allocate team resources appropriately; Implement ad hoc training paths for MFK retail staff (including masterclass, internal events and canvass) Liaise with commercial and marketing teams to offer both an adapted expertise program as well as on-going novelty training; Measure and monitor sell out team performance following training actions. Profile

Person Specification High level of competence in presentation, excellent communication skills Customer oriented with a focus on sales KPIs Advanced understanding of training methods and strong experience in training including delivery (experience within the cosmetic industry and/or retail would be a plus) Personal affinity with brand and product Agility to work in a complex environment Proficiency in Microsoft Office Applications (Word, Excel, Power Point) MaisonFrancis Kurkdjian was co-founded in 2009 by Francis Kurkdjian, a renowned perfumer with scores of successful creations to his name, and his long-time friend and business advisor Marc Chaya, a former partner in business advisory at Ernst & Young. The founding duo have applied their complementary talents to conceive a new territory of free expression in contemporary fragrances – sensual, generous and multi-facetted – where the perfume is naturally the hero. The Maison is guided by precise codes: purity, sophistication, timelessness and the boldness of a reinvented classicism.Perfumer Francis Kurkdjian’s remarkable creative talent defines the unique personality of his eponymous house, wheredifferent facets of exceptional expertise come together and echo one another, providing the fundamentals on which MaisonFrancisKurkdjian has been built, shaping its singular quality. With a focus on deliberate and sound international expansion, MaisonFrancisKurkdjian is currently present in more than fifty countries. Maison Francis Kurkdjian is committed to a long-term vision and to passing on unique savoir-faire. Since its creation, our teams and our partners have been united by meaningful values that anchor the renown of the Maison. A deep respect for creativity, a love of the product and an unwavering focus on detail and quality have always guided our choices, enabling us to bring customers exalting experiences through fragrances.

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