Descrizione:
Reporting to the Retail & Education Manager, in a context of business growth and transformation, you will actively participate in the promotion of the Brand, especially boosting the performance of the Skincare axis in Italy.
Mission
Be the guarantor of Guerlain’s expertise, vision & corporate values with the ability to transmit them to the teams
Design and implement both internal and external training in line with the Maison guidelines and adapt a strategy to retailer/ people specific environment.
In coordination with the Retail & Education Team recommend specifics trainings to improve the retail performance (soft & hard skills topics)
Leverage knowledge of competitor training and retail/consumer trends
Deliver training programs with the appropriate module and allocate team resources appropriately
Liaise with commercial and marketing team to offer both an adapted expertise program as well as on-going novelty training
Together with Retail Team measure and monitor sell out team performance following training actions;
Profile
Strong experience in the cosmetic industry
Qualification as an Aesthetician and expertise on the skincare axis are a plus
Result-oriented with a Retail mindset
Curious, open-minded, positive, and detail oriented
Excellent grooming, matching Brand DNA with high sense of luxury and service
Advanced understanding of training methods
Strong experience in training including delivery of training (experience within the cosmetic industry and/or retail would be a plus)
Office (Power Point, Word and Excel)
Italian & English speaking, French is a plus
Workplace – Milan (travelling frequently across Italy, at least 40% of the time).
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