Proximity IT Field Services Lead – Italy (On-site/Remote)

Richemont seeks a Field Services & Support Proximity Lead for Italy to drive on-site and remote IT service across Retail and Corporate. You will report to the IT Support Manager Italia and coordinate a ~10-person team, setting objectives, organizing shifts, and guiding budget planning. Role requires ITIL proficiency, ServiceNow usage, and strong stakeholder management across an international landscape; familiarity with Workspace ONE/Intune and AD tooling is a plus.

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