Strategic Customer Success Manager: Drive Adoption & Value

Salesforce Napoli is seeking a Customer Success Manager to ensure high-value customers achieve significant value from the Signature Success Plan. You will serve as a trusted advisor, aligning technical and business priorities with customer roadmaps and outcomes. As an Individual Contributor, you will own accountability for delivery, coordinate all entitled deliverables, and manage adoption across Business and Technical stakeholders, driving renewals and expansions.

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