Collaborate closely with sales managers to present the company's PV solutions to customers across Italy
Provide strong technical support to the sales team through client and project site visits, gaining a deep understanding of system requirements
Prepare and present technical offers, advising customers on product specifications, system design, and performance considerations
Deliver product training to clients, ensuring correct usage and understanding of technical solutions
Organise customer training sessions in coordination with the sales team
Plan and deliver in house technical training sessions
Attend exhibitions, distributor roadshows, and industry events to represent the company and support product related technical discussions
Respond to specific technical enquiries related to PV systems, providing accurate documentation and technical support
Manage and coordinate after sales support activities to ensure smooth project implementation and high customer satisfaction

Requirements

Degree in Engineering, Technical Sciences, or a related field
Minimum of 2 years' experience in technical support or specialist roles
Experience delivering customer facing technical presentations and training
Strong communication and interpersonal skills
Ability to clearly explain complex technical concepts
Strong organisational skills, with the ability to manage multiple projects and training sessions simultaneously
Fluent in Italian and English, both written and spoken
Willingness to travel within Italy for client visits and events

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Technical Service Specialist