Senior CCaaS Platform Architect | Enterprise Transformation - Sprinklr

Sprinklr is seeking a Senior Technical Platform Architect to design, deploy, and optimize CCaaS and digital transformation solutions for enterprise clients. You will lead architecture decisions, craft scoping estimates, and create security and operational artifacts for successful implementations. The role requires 8+ years in architect/consulting, experience with Sprinklr platforms, and strong telephony, network, and security expertise. On-site in Milan, 3 days/week.

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