Descrizione:
Overview
As a Resident Engineer for HPE-Juniper Advanced Services, you will ensure reliable deployment and operation of Juniper-based networking solutions for a key service provider in Italy. You’ll work onsite from an HPE office, collaborating with cross-functional teams to validate designs, troubleshoot issues, and optimize configurations. Your role shapes network performance and service quality through hands-on testing, upgrades, and knowledge transfer to customer staff. This is a mission-critical role that combines deep networking expertise with customer-facing delivery and operational excellence.
Responsibilities
- Validate and verify network design and configurations
- Provide day-to-day operational support and troubleshoot network issues
- Perform fault analysis and corrective actions with HPE-Juniper Support and Engineering teams
- Review and optimize network device configurations
- Conduct interoperability and feature testing in lab and production environments
- Recommend software versions and assist with upgrades
- Support implementation activities and ensure successful deployment
- Deliver knowledge transfer sessions and technical workshops to customer staff
- Participate in design and information-gathering workshops to understand current and target network architectures
- Familiarize with customer’s organizational structure, processes, and procedures
- Test features and fixes in labs and validate in live networks
- Open and manage TAC and Engineering cases through resolution
- Provide regular written reports on network and equipment status
- Assist in developing Network and Equipment Operating Procedures
- Train customer personnel on configuration and operation of HPE-Juniper products
- Develop secondary skills across the broader Juniper product portfolio
Requirements
- Minimum 10 years of hands-on networking experience in large, international enterprise environments
- Proven expertise in testing, installation, and operation of networking solutions
- Strong knowledge of IP networking protocols and active network components (CCIE or JNCIP/JNCIE level)
- Proficiency with network management tools and analyzers
- EU nationality and citizenship required
- Fluent Italian and English
Benefits
- Health & Wellbeing benefits
- Personal & Professional Development programs
- Unconditional Inclusion and inclusive culture
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