Client Advocacy & Service Delivery Lead (Hybrid)

Experian is seeking a Service Relationship Manager based in Pomezia, Italy, to enhance client satisfaction and advocacy. You will serve as the main operational contact, ensuring a seamless experience for clients while managing escalations and driving service improvement.

Ideal candidates have a degree, ITIL certification, and 4-5 years of experience in client relationship management, particularly in technology-driven environments. The role offers a hybrid working model.

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