Connected Community Schools (CCS) Site Coordinator - Rome CSD

Description

Job Title: Site Coordinator

Job Category: 9 – Service Workers

Department/Group: CCS Job Code

Location: Rome

Travel Required: Yes

Level/Salary Range: Base salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Position Type: Full-Time (35 hours per week), Non-Exempt

Position Summary

The CCS Site Coordinator is responsible for all tiers of the Connected Community Schools (CCS) Model—Universal, Targeted, and Individual supports. The Coordinator serves as a liaison between district staff and CCS project management, collaborates with the school district, and facilitates an assessment process that aligns with the district’s strategic plan and local and regional community resources to reduce barriers to student well‑being, achievement, and school connectedness. The Coordinator organizes and facilitates district/school‑level LINK and CCS meetings, facilitates school and classroom programming and family engagement activities throughout the district, and serves as the primary point of contact for the LINK operating system, responding to all incoming LINK referrals, completing individualized needs assessments, and making appropriate referrals to resources and community services.

Role and Responsibilities

Typical schedule: 8 am-4 pm with flexibility to work evenings or weekends.

• Become familiar with the nature of a Community School and its Pillars.
• Become familiar with the Connected Community Schools Model.
• Become familiar with Connected Community Schools policies and procedures.
• Work with school district staff, including district and building administration, guidance, and social work staff, to learn district‑wide policies and procedures, as well as building‑specific policies and procedures.
• Attend school meetings as needed.
• Become familiar with existing school resources and programs.
• Attend and complete all trainings and certifications required by the Connected Community Schools Program.
• Work with the CCS team to conduct the district Needs Assessment and school climate survey.
• Responsible for resource mining in the district’s local community; shadow programs, outreach to organizations, businesses, agencies in the community to develop relationships and partnerships that can be accessed for the Community School.
• Assist in development, monitoring, and overall coordination of Youth and Family Resource HUB.
• Organize and maintain inventory of the tangible resources within the hub (e.g., food, clothing, school supplies, hygiene products). This will include physically lifting the tangible items within the hub.
• Organize and/or facilitate instruction to the students and/or adults within the district (e.g., Adult Learning Programs, Life Skills).
• Oversee the school District Food Bank (applicable only to schools with an embedded, certified food bank).
• Attend appropriate CNY Food Bank trainings.
• Track data collection and reporting, in collaboration with the Project Manager and/or the Operations Manager.
• In coordination with the Project Manager and/or the Operations Manager, order items needed for the Food Pantry.
• Ensure all food bank guidelines are adhered to at all times at the food bank site location.
• Outreach and engagement with students, staff, and/or families accessing the hub.
• Attend CCS Advisory Board meetings and all other appropriate community‑based meetings as assigned.
• Develop and coordinate the District/building LINK Team meetings.
• Implement and facilitate ongoing Site Committees to review and discuss all CCS activities; utilize existing Community Schools outline structure of a Site Committee.
• Facilitate minimally one program each month, utilizing the data from the Needs Assessment to focus on the identified goals of the school district.
• Facilitate minimally 2–3 classroom activities per month.
• Record and submit meeting minutes as directed.
• Perform LINK outreach and engagement for all referrals assigned, including but not limited to:
  • Screening/assessment of needs for identified children and families through utilization of the SCAN (Screening for Comprehensive Assessment of Need) tool.
  • Completing applicable referrals based on need.
  • Providing outreach and engagement to enroll referred individuals into the Health Home program or work collaboratively with the HHSC Care Management team to facilitate this process.
  • Collaborating with providers, family, and school faculty to establish appropriate support networks as needed.
  • Follow‑up communication with school referent regarding the outcome of referral and with student and family to ensure successful service connection.
  • Collect, track, and maintain LINK data with the utilization of project‑specific trackers, SchoolTool, and other applicable resources and produce appropriate weekly and monthly outcome data as directed by the Operations Manager.
• Travel between connected district sites, administrative office, and/or community locations as designated by the Connected Community Schools Management Team for in‑person meetings and/or trainings.
• District/Community‑wide programming events (e.g., Family Engagement Night, Community Wide Food Drop).
• Additional duties assigned as applicable to the needs of the district and/or community school initiative.

Universal Job Functions

• Establish a work environment that creates positive communication between supervisors and employees and assimilates new employees to the agency culture, values, and mission.
• Ensure compliance with all pertinent government and agency regulations and operating standards, including maintaining all required documentation and applicable databases.
• Assist with special projects as needed.
• All other duties as assigned.

Qualifications / Education / Experience Requirements

• Minimum of a High School Diploma with 5–10 years’ experience in a Human Service field.
• An Associate’s degree or Bachelor’s in Human Services preferred (salary based on education and experience).
• Basic computer skills (Windows, Outlook, Word, Excel).
• Travel required. Must have a valid NYS Driver’s License.
• Competencies and experiences necessary include customer service orientation, diplomacy, diversity, flexibility, follow‑through, informing others, safety orientation, reliability and consistency, written communication, cooperation and teamwork, listening skill, optimism, quality orientation, analytical thinking.
• Applies and actively shares knowledge, expertise and best practices with team.
• Behavior supports the mission, core values and objectives of the organization.
• Displays flexibility and openness in daily work and encourages others to stay open to change and improvement.
• Accepts and readily adapts to changing priorities, new ideas, strategies, procedures and methods.
• Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations.
• Accumulates all relevant information prior to making job‑related decisions; presents well‑considered alternatives when making recommendations.
• Makes decisions in a timely manner.
• Represents the organization and its network of providers by displaying a respectful and caring manner with clients and their families.
• Addresses all client concerns in a timely and efficient manner and reports any complaints to their immediate supervisor or the Director of Health Home Operations for resolution.
• Complies with quality assurance, OSHA, HIPAA, FERPA, infection control, safety and other policies set forth.

Work Environment / Hazards

• Job‑related tasks do not involve exposure or potential exposure to blood, body fluids, or tissue and Category I tasks are not a condition of employment. May have exposure to unpredictable individuals and situations when working at CCS sites, its affiliates or the community.
• OSHA Exposure Category III.

Physical Demands

• Certain deadlines and unanticipated developments may require work during evenings, weekends.
• Ability to quickly address any emergent issues without losing focus on task at hand.
• The employee must have full sight and hearing with fluency in the English language. While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to stand, walk and sit. Must be able to sit for long periods of time.
• Constantly operates a computer and other office productivity machinery, such as a copy machine, scanner, computer printer, etc.
• The employee will need to occasionally lift and/or move up to 25 pounds.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising workflow and efficiency.

Benefits

• Health Insurance
• Voluntary Insurance Options
• Paid Time Off
• Paid Sick Leave
• Dental Insurance
• Vision Insurance
• Pet Insurance
• Life Insurance
• Retirement Plan
• Employee Assistance Program
• Flexible Schedule
• Flexible Spending Account
• Other

This position is funded through a grant or contract arrangement with the government, school district or community partner that can change with limited notice and/or is subject to renewal on an annual basis.

Supervisor: Project Manager

Supervises: None