Descrizione:
Experteer Overview
As a Field Support Engineer, you install, diagnose, and maintain complex automation systems at customer sites, serving as a technical liaison to ensure high-quality service. You’ll train customers, document findings, and collaborate with internal teams to ensure project success. The role centers on hands‑on installation, preventive maintenance, and repair in a hybrid setting based in Italy. You’ll contribute to reliable operations and strong customer relationships in a global automation leader environment.
Retribuzione / Benefits
- Install, configure, and commission complex automation equipment at customer sites
- Diagnose issues, perform repairs, and execute preventive maintenance for optimal performance
- Provide customer training on system operation and maintenance
- Document service activities and technical findings per company procedures
- Build and maintain productive relationships with customers and internal teams
Responsabilità
- Bachelor in Engineering (Electrical, Automation, Mechatronics, or related field)
- Minimum of 2 years of field service or related engineering experience
- Developing professional expertise applying company policies to resolve issues
- Travel availability up to 60%
- Valid driver’s license
Requisiti fondamentali
- Volunteer Paid Time off after 6 months
- Volunteer and donation matching program
- On-demand digital course library for professional development
- Mindfulness programs with Calm premium membership
- Employee Assistance Program
- OnTrack personalized wellbeing program
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