Italy Surgery Supply Chain Leader

Position Overview

The Italy Surgery Supply Chain Leader is responsible for driving customer‑centric value creation by integrating planning, customer service, distribution & transportation (D&T) at country or cluster level. The role acts as the primary Supply Chain integrator and first point of contact for Commercial within the markets, translating global and regional Supply Chain strategies into effective local execution to enable growth, service excellence, and cash‑flow performance. The position ensures strong operational reliability, customer engagement, and cross‑functional alignment, while partnering closely with regional teams to manage escalations and deploy global capabilities locally.

Key Responsibilities

• E2E Supply Chain Strategy & Performance – Develop and deploy an Italy E2E supply chain vision and strategy aligned with global Surgery priorities; ensure service excellence, cost competitiveness, inventory optimisation, and cash‑flow performance.
• Commercial Value Creation & Deal Enablement – Partner with Italy Surgery Commercial leadership to support growth through reliable supply, launch readiness, deal enablement, portfolio management (PMR/LCM), and demand agility. Support tenders’ management (service feasibility, allocation strategy and inventory implications) and participate in selected customer negotiations, observing supply‑chain impacts on growth and cash.
• Customer‑Facing Service Ownership – Represent Supply Chain in key customer interactions; own customer service performance; create and share customer dashboards (OTIF, lead time, fill rate, order profiles); drive corrective action plans and align service expectations with supply realities.
• Cross‑Functional & Operational Integration – Represent the Supply Chain organization as the main counterpart for the Commercial Leadership team. Orchestrate seamless collaboration across Planning, Customer Service, D&T, Manufacturing, Procurement, Quality, Regulatory, and Finance to translate strategy into market and country‑level execution, resolve SKU‑level shortages with commercial prioritisation, coordinate escalations with central planning and lead supply recovery plans.
• People Leadership & Talent Development – Lead and develop a high‑performing EMEA planning, value stream, and in‑market supply‑chain organisation; build leadership capability and succession pipelines. Ensure recruitment and development of outstanding talent, robust succession planning and accelerate diverse talent representation, especially female and African American leadership, with a stronger pipeline to represent the populations we serve. Emphasise health and wellbeing and support ongoing education to deliver work‑life harmony.
• Continuous Improvement & Digitalisation – Advance regional digital supply‑chain capabilities (ERP, OMP, analytics); drive continuous improvement, external benchmarking, and best‑practice adoption.

Qualifications & Skills

• Minimum of 10+ years of end‑to‑end supply‑chain experience, including senior leadership roles.
• Demonstrated experience leading regional or global supply‑chain organisations in a highly matrixed environment.
• Proven success driving IBP / S&OP maturity and enterprise‑level decision making.
• Experience in medical device, healthcare, or regulated industries required.
• Deep understanding of end‑to‑end supply‑chain, demand/supply planning, inventory, logistics, and customer service.
• Strong business and financial acumen with ability to balance service, cost, growth and cash.
• Proven capability to lead large, cross‑functional programmes and transformations.
• Ability to influence senior leaders and align diverse stakeholders with limited direct authority.
• Strong collaboration with Quality and Regulatory Affairs to ensure compliance and customer outcomes.
• APICS / IBF certification preferred.

Benefits

Anticipated base pay range: €56,100.00 – €96,945.00.

• Annual bonus with set target (% of pay) based on individual and company performance.
• Vacation days and paid parental leave (minimum 12 weeks).
• Bereavement, caregiver and volunteer leave.
• Well‑being reimbursement programme and health, physical and mental health support.
• Service anniversary and recognition awards.
• Multiple insurance plans for the employee and eligible dependents where locally available.

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