Luxury Guest Experience Specialist (English C1 required) READ FULL OFFER BEFORE APPLYING

MANDATORY REQUIREMENTS

(please do not apply if you do not meet these)

In your application, please include a brief explanation of why we should choose you specifically for this role.

We are not looking to receive hundreds of applications.

We prefer a smaller number of highly selected candidates who truly believe they can make a difference inside our company.

• English C1 or higher

• Minimum 1 year experience in hospitality with international guests

• Full-time availability and flexibility for evenings, weekends and holidays

• Ability to interact confidently with high-end clientele

• Strong communication and sales attitude

• Currently living in Rome or ready to relocate immediately

Applications that do not meet these requirements will not be considered.

We are not looking for someone who simply wants a job.

We are looking for someone ambitious, energetic, obsessed with hospitality, and deeply attentive to detail.

This is not a seasonal role, not a temporary experience, and not a passive front desk position.

We are building one of the most recognized boutique hospitality brands in Rome, and we are searching for people who want to grow fast, take responsibility, and become a key part of the project long term.

If you are looking for a comfortable and repetitive environment, this is probably not the right place for you .

If instead you want to grow quickly, learn luxury hospitality at a high level, and work in an ambitious and demanding environment, keep reading.

About Us

PiazzaDiSpagna9 is considered one of the most iconic boutique hotel experiences in Rome.

Our goal is not simply to host guests, but to create unforgettable experiences through attention to detail, genuine hospitality, and a level of service that goes far beyond expectations.

We work with international high-end clientele, and we believe hospitality is an art, not a routine.

Simply reading our reviews is enough to understand the level of service and attention we aim to deliver every single day.

What You Will Do

• Welcome and assist guests throughout their stay

• Manage check-ins and check-outs

• Coordinate with housekeeping, concierge and operations

• Handle guest requests and problem solving

• Sell experiences, upgrades and services

• Deliver a luxury-level guest experience

• Be part of the heart of our hospitality operation

This role requires energy, speed, attention to detail and real ownership.

What We Are Looking For

• Strong English communication skills (C1 minimum, interview in English)

• Sales mindset and confidence speaking with guests

• Positive energy and professional attitude

• Ability to work under pressure

• Fast problem-solving mentality

• Responsibility and attention to detail

• Desire to grow professionally and personally

• Long-term mindset

Additional languages are a big plus.

What We Offer

• Real growth opportunities inside the company

• Rapid salary growth for the right person

• Continuous training in luxury hospitality

• A young but highly demanding environment

• The opportunity to learn directly from professionals in the industry

• Meritocracy: people who perform and take responsibility grow quickly with us

Important

To confirm you have read the entire job offer, please start your application with the words:

“Hospitality is an art.”

Then tell us why hospitality matters to you, and continue by explaining why we should choose you specifically for this role.