Medical Science Liaison Italy W/M

Responsibilities

• Support the safe and effective use of the company’s therapies by communicating complex medical and scientific information to healthcare professionals.
• Provide on‑label product and procedural training to HCPs and conduct internal training courses as a subject‑matter expert.
• Offer product and disease‑state educational support to the Commercial and R&D departments on technical, medical, and scientific information.
• Deliver refresher training to users who are not achieving desired outcomes.
• Build, maintain, and manage effective professional peer‑to‑peer relationships with external experts and key opinion leaders, engaging in bi‑directional scientific and educational exchange.
• Identify and understand medical/scientific barriers that may influence patient outcomes and focus on ongoing research, newly published evidence, practice pattern changes, and alternative therapies.
• Teach the clinical evidence story in a non‑biased manner and inform HCPs about evidence gaps while accurately communicating key evidence.
• Execute medical plans, communicating technical and clinical data supporting new products and/or new indications.
• Create a territory plan to identify KOLs that will provide meaningful clinical insights and give medical and scientific support for external experts speaking on company products at meetings and congresses.
• Investigate and gather field medical intelligence and insights that might affect therapy safety, efficacy, clinical/R&D strategies, and competitive activities.
• Communicate knowledge in a simple, coherent, and informative manner to internal stakeholders.
• Identify clinical insights and knowledge gaps and articulate their impact and magnitude.
• Provide congress support, communicating accurate information with timely follow‑up, and attend key sessions to relay knowledge internally.
• Develop and execute a KOL engagement plan at congresses, including local medical plans aligned with corporate strategy.
• Interact with medical societies, answer scientific queries, coordinate and plan advisory boards and other scientific educational activities.
• Submit timely reports of field interactions and events, tracking activities against agreed KPIs and the region medical activity plan.
• Support the commercial team and market access by providing information for hospital formularies and reimbursement decision makers.
• Apply literature research and curator skills to address medical information requests from HCPs and deliver medical insights to the business.
• Assist the company’s clinical development department with clinical trials, including site identification, initiation, protocol education, and ongoing support.
• Identify key issues affecting patient recruitment, data quality, and retention; recommend high‑quality research sites and support principal investigators with up‑to‑date information.
• Discover and champion innovative investigator‑initiated ideas, facilitating study start‑up and providing ongoing consultation.
• Provide quarterly updates to senior leadership on study progress and medical/scientific insights, informing leaders of major milestones.
• Ensure all interactions and engagements are conducted with the highest ethical and professional standards and align with the company’s values.

Technical Skills

• Scientific clinical research knowledge.
• Ability to extract insight from clinical data.
• Demonstrated scientific and medical acumen, preferably with a publication record.
• Clinical experience or experience working in a complex healthcare delivery system.
• Proficiency in mastering new therapeutic areas.
• Strong knowledge of Microsoft Office and web‑based clinical support tools.
• Fluent in Italian and English.

Soft Skills

• Outstanding interpersonal and consultative skills.
• Excellent presentation skills.
• Strong desire for continuous scientific, technical, and medical learning.
• Strong teaching acumen focused on practical learning.
• Ability to manage and prioritize workload, multitask, and handle diverse issues and responsibilities.
• Creative problem‑solving in an organized and systematic way.
• Willingness to work within and outside of traditional business hours.
• Collaborative, responsive, considerate, flexible, assertive, and personable style.

Education and Experience

• University degree in life science (Medicine, Pharmacy, or Nursing – Master’s or above).
• 5 to 8 years of experience within the pharmaceuticals or life sciences industry, preferably as an MSL.
• Strong knowledge of the Italian medical organization, hospitals, and scientific societies.
• Deep understanding of the Italian oncology/hematology stakeholder landscape is essential for this position.

Location

• Ideally based in central Italy (Roma, Firenze).
• Business travel on a weekly basis within Italy and occasionally across Europe for major congresses.

Equal Opportunity Employer

Serb Pharmaceuticals is an equal opportunity employer. We offer competitive compensation and benefit packages, challenging opportunities, and a culture of collaboration built on our strong foundation of values.

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