Network Services Governance & Administration Manager

Network Services Governance & Administration Manager Join to apply for the

Network Services Governance & Administration Manager

role at

Generali

GOSP provides shared services to the Group companies. The Local Network department is responsible for managing and governing local network services at a European level, ensuring operational continuity, compliance with corporate guidelines, and process optimisation. The unit interacts with other departments and internal stakeholders to define requirements and implement technological solutions.

The resource will be responsible for the administrative management of contracts related to local network services, project governance, and European budget monitoring. They will define guidelines and projects for the delivered services, collaborating with other departments and internal customers to gather requirements and configure the ServiceNow tool sections dedicated to the Local Network area.

Responsibilities

Administrative management of Local Network department contracts

Supervision of project governance and delivery processes

Planning and monitoring of the European budget

Definition of guidelines and projects for local network services

Interaction with other departments and internal stakeholders to gather requirements

Configuration and optimisation of ServiceNow tool sections dedicated to service management

Support for audit and compliance activities

Issuance of purchase orders to suppliers

Requirements

Degree in Economics, Management Engineering, Computer Science or related fields

3–5 years of experience in administrative/contract management and IT governance

Knowledge of IT service management tools (preferably ServiceNow)

Skills in budgeting and financial analysis

Fluent English (mandatory); French is a nice‑to‑have

Familiarity with international contexts and complex organisational structures

Soft Skills

Ability to work in a team and in multicultural environments

Excellent communication and negotiation skills

Problem‑solving and results‑oriented mindset

Strong organisational and prioritisation skills

Attitude for cross‑functional collaboration

Notes / Preferences

Willingness to interact with teams distributed across multiple European countries

Knowledge of ITIL processes is considered a plus

Experience in digital transformation projects and process optimisation

Company Profile Generali is a major player in the global insurance industry. Over almost 200 years, we have built a multinational Group that is present in more than 60 countries, with 470 companies and nearly 80,000 employees. GOSP – Generali Operations Service Platform – is a joint‑venture between Generali and Accenture that provides IT and Procurement services to Generali Group companies. Based in Italy, it has 6 branches across Europe and employs about 1,200 people.

Senior Details Seniority level: Associate

Employment type: Full‑time

Job function: Information Technology

Industries: Insurance

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