Pest Service Technician - On-Site Specialist & Growth

Service Technician Pest - Roma | JobLeads

Service Technician Pest Ecolab Roma EUR 30.000 - 45.000. Sii tra i primi a mandare la candidatura.

This role plays a key part in delivering pest control and disinfection services to customers. It aims to ensure high standards of quality, safety, and customer satisfaction, while providing expert technical advice and contributing to the development of the customer portfolio. Through regular interaction with internal teams and clients, the role operates autonomously in compliance with company procedures, standards, and performance objectives.

How You’ll Make An Impact

Deliver pest control and disinfection services while ensuring the proper use of consumables.

Provide technical advice and expertise to customers and communicate regularly on the pest control status of assigned sites.

Ensure the achievement of quantitative and qualitative objectives set by management (Safety, Production, Quality, ad‑hoc sales).

Prepare high-quality service visit reports and submit them within required deadlines.

Take responsibility for personal safety (use of PPE, compliance with road safety regulations) and ensure services are delivered in line with applicable rules and prevention plans.

Ensure the proper condition and operation of the assigned vehicle, including maintenance, cleanliness, and safety.

Collaborate with the sales team to retain, develop, and grow the regional customer portfolio.

Communicate with customers professionally, with discretion and ethical conduct.

Qualifications

High school diploma to 2-year post‑secondary qualification (technical, agricultural, agri‑food, or hygiene background preferred).

Minimum of 2 years’ experience in mobile/on‑site service delivery.

Strong interpersonal and communication skills, both written and verbal.

Strong customer service mindset and availability.

Demonstrated rigor, professionalism, autonomy, organization, discretion, and strong analytical and summarizing skills.

Strong safety culture.

Proficiency in Microsoft Office and internal data entry tools (Pest Service).

Valid Category B driver’s license.

Mobility and flexibility, including the possibility of overnight stays.

Performance Indicators Quantitative

Achievement of defined production and productivity targets.

Achievement of ad‑hoc service sales targets.

Effective planning and scheduling of interventions: adherence to calendars, completion of P1 services, follow‑up on re‑interventions.

Monitoring of consumables expenses.

Monitoring of contract terminations for technical reasons.

Safety performance indicators (safety observations, TRIR, TVAR, SVAR).

Qualitative

Quality of service visit reports.

Customer satisfaction.

Delivery of services in compliance with procedures and standards.

Effective communication with all company departments.

Ecolab está comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoción de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempeño laboral, en todos los aspectos relacionados con el empleo, la compensación, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminará a ninguna persona colaboradora ni postulante por motivos de raza, religión, color, credo, nacionalidad, estado de ciudadanía, sexo, orientación sexual, identidad y expresión de género, información genética, estado civil, edad o discapacidad.

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