Remote-First Technical Support Engineer (Voip & Ucaas)

Wildix is seeking a Technical Support Engineer to join our Tech Support Team in Italy. In this role, you will focus on delivering a seamless customer experience by addressing inquiries about Wildix services and products.Your responsibilities include collaborating with teams, troubleshooting technical issues, and using tools like Salesforce and JIRA. We're looking for someone with proven experience in customer care within telecommunications and strong problem-solving abilities.This is a remote-first position with a dynamic international team.#J-18808-Ljbffr