Descrizione:
Job Title: Sales Operations Manager | International
Location: Rome, HybridReports To: Vice President, InternationalLanguages: English (C1/C2). Italian is a plus.Introduction: Our client offers the legal way to show movies and TV in public or commercial spaces across the globe in more than 28 countries. As Sales Operations Manager, you will own the CRM, the data, reporting and processes that depend on it - across the international Blanket and TBT business in more than 10 countries with over 60+ commercial employees.This is a foundational, hands-on role focused on building our client's International's CRM and data backbone. The international team has historically lacked a dedicated sales operations function;
building it is a core part of the 2026 plan. You will partner closely with the Sales Director, the Chief of Staff and the territory sales leads to bring discipline, consistency and visibility to how international sales runs.Your mission:To build, run and continuously improve the CRM and data foundation of the international sales engine so that every territory operates from the same source of truth and the management team can make decisions with confidence.Key responsibilities:CRM ownership and standardisation:Own the day-to-day administration, configuration and continuous improvement of the international CRMLead the international CRM standardisation programme: harmonise data structures, processes and adoption across all territoriesDefine and enforce data quality standards across the sales teamManage CRM integrations with marketing, finance and operational systemsTake on hands-on operational tasks as required - lead imports, campaign setup, list management, data clean-up - this is a sleeves-rolled-up role, not a purely strategic oneReporting, dashboards and analytics:Build and maintain weekly, monthly and quarterly CRM-driven sales reporting for the international management teamOwn pipeline, forecast and territory roll-up reports drawn from the CRMDevelop dashboards and management views that help leaders identify issues and opportunities earlySupport ad-hoc analytical deep-dives drawn from CRM and sales dataProcess and enablementDocument, standardise and continuously improve CRM-related sales processes - pipeline management, deal review, lead routing, data hygieneSupport the rhythm of the business: weekly business reviews, monthly forecasts, quarterly business reviewsSupport sales enablement and onboarding for new commercial hires across territories - CRM training, process documentation, data orientationThe ideal profile:4–7 years of experience in sales operations, revenue operations, CRM administration or commercial analyticsDeep CRM expertise (HubSpot, Salesforce or equivalent) — administration, configuration, reporting, integrations, data architectureStrong Power BI skills (or equivalent — Tableau, Looker), used to build production-grade dashboards and management reportingWilling to travel up to 10% of your timeAdvanced Excel/Google Sheets;
comfortable working across large datasetsProcess-oriented: track record of designing, documenting and rolling out CRM-driven processes across multiple teamsPragmatic and hands-on: equally comfortable in CRM admin, in a forecast model, in writing process documentation, and in executing operational tasks (lead imports, campaign setup, data clean-up)Excellent communication skills — able to translate data into clear, decision-ready insightFluent business English (C1/C2). Italian welcomed but not requiredIndustry background flexible: B2B SaaS, media, professional services, subscription or recurring revenue businesses are particularly relevantWhat they offer:Permanent (CCNL Commercio) €40.000 - 43.000 base (14 months) + 15% bonus on objectivesMeal vouchers, company laptop and phoneThe opportunity to build a CRM and sales-operations function from the ground up, not maintain an existing oneDirect visibility with the Sales Director, the Chief of Staff and the VP InternationalA genuinely international remit across 10+ marketsA clear progression path as the international team scalesAbout them:Our client is a leading global copyright licensing organization, founded in the UK in 2004. Operating across 28 countries, they represent over 5,000 rights holders, including major Hollywood studios such as Disney, Universal, and Paramount, as well as independent TV producers. They facilitate the legal public display of movies and TV programs by issuing "Public Performance" licenses to businesses and organizations worldwide. With a dedicated team of over 200 professionals worldwide, they are now further strengthening their established Italian office, which will serve as the central hub for their international team.Send us your resume today to [email protected] OR call us on: 0031 657049518