Senior Market Manager, Luxe

the company was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.The Difference You Will Make:As a Luxe Senior Market Manager, you will drive supply growth for the company Luxe in your assigned geographies — acquiring new listings and cultivating host relationships that define Luxe. You will serve as the on-the-ground market expert, combining deep knowledge of luxury real estate and travel landscape with a consultative, relationship-first approach to acquisition and account management.You will work with Luxe Guest Services, Content & Quality, and cross-functional teams to ensure every home meets the company Luxe's standards. This role is equally focused on strategic growth and day-to-day excellence - you'll be equally comfortable prospecting net-new hosts, conducting business reviews, and rolling up your sleeves to solve host challenges.A Typical Day:Supply Acquisition & Pipeline DevelopmentLead net-new host and listing acquisition in assigned markets, moving qualified leads through the funnel to meet and exceed quarterly supply goalsProspect and identify high-quality homes through external research, networking, and partnerships with luxury real estate professionals, property managers, and operatorsQualify incoming leads and deliver fully vetted hosts and listings to the onboarding team with clear handoff documentationCompellingly articulate the company Luxe's value proposition across all formats — phone, email, in-person — tailored to the luxury audienceMarket Development & LaunchesOwn new market launches end-to-end, including lead generation, host recruitment, coordination with Home Quality and Guest Services, and post-launch performance monitoringDevelop a nuanced understanding of your markets: desirable neighborhoods, architectural styles, design aesthetics, pricing trends, seasonality, and the competitive landscapeBuild and maintain localized pitches that resonate with luxury homeowners and real estate professionals in your regionHost Account Management & OptimizationManage a portfolio of Luxe hosts, serving as their primary point of contact and trusted advisorConduct regular business reviews and optimization calls to uncover challenges, identify growth opportunities, and provide data-driven recommendationsSupport onboarding of new listings for assigned hosts, ensuring a seamless experienceDesign and deploy strategies to manage and optimize long-tail hosts across your marketsImprove listing bookability through performance analysis and targeted host educationCross-Functional Collaboration & EscalationsAct as the primary liaison between assigned hosts and internal teams (Guest Services, Content & Quality, Product, Policy) for escalated issues and strategic initiativesServe as an effective "air traffic controller" — routing host requests to the right internal resources while maintaining direct host accessibilityCascade host feedback to relevant stakeholders to inform product and policy decisionsEducate hosts on significant product updates, policy changes, and platform best practicesYour Expertise:Experience8+ years of relevant experience in sales, account management, business development, or strategic partnerships — ideally within luxury travel, hospitality, or real estateDemonstrated track record of hitting or exceeding acquisition and/or revenue targets in a fast-paced, metrics-driven environmentExperience working cross-functionally across teams to influence change and drive resultsFamiliarity with CRM tools and the ability to maintain rigorous pipeline hygiene and reportingSkills & CompetenciesStrong executive presence with the ability to build credibility and influence senior decision-makers both internally and within the luxury industryExcellent negotiation skills and the ability to close complex, high-value partnershipsSharp market instincts — you can quickly assess a neighborhood, identify a trend, and translate that into actionable strategyExceptional written and verbal communication skills; able to craft compelling pitches and maintain polished host-facing correspondenceHighly organized with the ability to manage multiple priorities, projects, and stakeholder relationships simultaneouslyComfortable operating with ambiguity and adapting quickly in an ever-evolving environmentMindsetDeep alignment with the company's mission and a passion for the luxury travel and homes spaceA consultative, relationship-first approach — you build trust before you close dealsProactive, solutions-oriented, and self-directed; you don't wait for problems to escalateCollaborative by nature — you understand that success in this role is a team sportLocation Specific Requirements:*This role is based out of European Ski (France, Italy, Switzerland, Austria, Germany) overseeing European ski destinations. It requires up to 50% travel to markets across European ski, as well as occasional team off-sites.**English and French or Italian proficiency required. Additional languages (French/Italian/German) nice to have*Our Commitment To Inclusion & Belonging:the company is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.How We'll Take Care of You:Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.France Annual Pay Range€74.000—€92.000 EUR #J-18808-Ljbffr